STYLE HAIR

At Style Hair Accessories, your satisfaction is our top priority. We want you to love every piece you purchase from us, but we understand that sometimes things don’t work out as expected. That’s why we’ve crafted a hassle-free Returns Policy to ensure your shopping experience remains positive, even if you need to make a return.

1. Eligibility for Returns

We accept returns on most items within 30 days of the delivery date, provided they meet the following conditions:

• Unworn and Unused: The item must be in its original, unworn, and unused condition. We cannot accept returns for items that show signs of wear or use.
• Original Packaging: The item should be returned in its original packaging, including any tags, boxes, or bags that came with the product.
• Proof of Purchase: A receipt or proof of purchase is required to process your return. This helps us verify your order and expedite the return process.

2. Non-Returnable Items

For hygiene and safety reasons, certain items are non-returnable. This includes:

• Earrings: Due to health and safety regulations, we do not accept returns on earrings.
• Custom or Personalized Items: Any items that have been customized or personalized according to your specifications are non-returnable unless they arrive damaged or defective.

3. How to Initiate a Return

If you wish to return an item, please follow these steps:

1. Contact Us: Email our customer service team at [email protected] within 30 days of receiving your order. Include your order number, the item(s) you wish to return, and the reason for the return.
2. Receive Return Instructions: Once we receive your request, we will provide you with return instructions, including the return address and any additional details you may need.
3. Pack and Ship Your Return: Carefully package the item(s) in the original packaging and ship them back to us. We recommend using a trackable shipping service to ensure your return reaches us safely. Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.

4. Refunds and Processing Time

Once we receive your return and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.

5. Exchanges

If you would like to exchange an item for a different style, color, or size, please follow the same return process as outlined above. After we receive and process your return, you can place a new order for the desired item. This ensures that you receive your exchange item as quickly as possible.

6. Damaged or Defective Items

We take great care in packaging your items to ensure they arrive in perfect condition. However, if you receive an item that is damaged or defective, please contact us immediately at [email protected]. Include a photo of the damaged or defective item, along with your order details. We will work quickly to resolve the issue, whether it’s through a replacement, exchange, or refund.

7. Cancellations

If you need to cancel an order, please contact us as soon as possible at [email protected]. If your order has not yet been processed or shipped, we will do our best to cancel it and issue a full refund. However, if the order has already been shipped, you will need to follow our standard return process once you receive the package.

8. Customer Satisfaction

Your satisfaction is our ultimate goal. If you have any concerns or feedback about your purchase, don’t hesitate to reach out to us at [email protected]. We are here to assist you and ensure that your experience with Style Hair Accessories is nothing short of exceptional.

Thank you for shopping with Style Hair Accessories. We appreciate your trust in us and are committed to providing you with high-quality products and outstanding customer service.